What We Do
Elite Group wraps every product with a complete layer of service — so your print environment runs smoothly, costs stay low and you always have someone in your corner.
Our Service Promise
These are the standards every Elite customer can hold us to — every day, every time.
Take complete control of your print environment. Elite’s Managed Print Service covers everything — devices, toner, servicing, software and support — so you can focus on running your organisation.
One agreement covers hardware, software, service and consumables
PaperCut gives you full visibility of every page printed across every device
Tier billing means the less colour you print, the less you pay
Proactive monitoring prevents downtime before it happens
Customers typically save 30% or more on their annual print spend
“PaperCut has been a revelation — we can see exactly where our print budget is going and our costs have dropped by over 25%. Elite made the whole setup effortless.”
College, Wirral
Every Elite customer has a dedicated account manager — a real person who proactively looks after your account, reviews your usage, and makes sure your costs stay under control. No call centres, no ticket numbers.
You always know who to call — and they already know your account
Problems get solved faster because your manager understands your setup
Regular reviews mean you’re never overpaying or under-served
Contract renewals are handled proactively — no nasty surprises
Your account manager acts as your internal print expert
“Our Account Manager was professional, quick to respond and genuinely friendly. It feels like having a print expert on our team.”
International Distribution Company
Industry-leading response times backed by direct manufacturer support from Kyocera and Konica Minolta. Our engineers arrive prepared — with the right parts, the right knowledge and the right attitude.
99% machine uptime guaranteed
Direct manufacturer support — not a third party
No hidden call-out charges
Real person answers within 30 seconds
Powered by PaperCut — the world’s leading print management software. Track every page, set print policies, reduce waste and cut costs with complete visibility over your entire print environment.
See exactly where your print budget is going
Reduce unnecessary printing automatically
Secure sensitive documents with PIN release
Full setup, training and ongoing support from Elite
Through our partnerships with PEAC Financial Services and CF Corporate we offer a full range of flexible finance options — from operating agreements and finance leases to outright purchase. We’ll find the right structure for your organisation’s budget and cashflow.
Preserve capital — spread the cost over the contract term
Operating agreements keep assets off balance sheet
Upgrade to new technology at end of term with no hassle
Suitable for all organisation types including public sector
One monthly or quarterly payment covers hardware and service
Competitive rates through established finance partners
Finance Partners